04Apr

Employee Satisfaction

Is employee satisfaction a top priority for your business? Do you consider this an area that can always be improved? Hopefully, you answered yes to both of these questions, as we think this area should not only have a high priority but should also never cease to be improved upon. Afterall, employees who are happy […]

30Mar

Thoughts on Industry Automation

The construction industry has always been a huge revenue generator, with one of the largest GDP’s of any industry for our country. However, like any industry, it comes with its fair share of problems, most of which stem from working conditions. These conditions include the lack of improvement in safety regulations, a large number of […]

28Mar

Customer Experience: A New Meaning

Hubspot coined 2017 as The Year of The Customer Experience, and we certainly recognize this buzzword’s relevance as the online world becomes more and more a part of our everyday world. Businesses online and on the ground must extend themselves to become more customer-centric if they want to survive the battle against the “Amazons” of […]

22Mar

Employee Spotlight: Shanda Thomas

It’s time to introduce you to our third and final employee of the quarter, Shanda Thomas! Shanda is a Digital Marketing Advisor here at CWS and educates dealers on how our online marketing solutions can make their job easier and their businesses thrive! Shanda was recently awarded our coveted President’s Club Award which honors those […]

21Mar

Employee Spotlight: Kim Parrish

It’s time to introduce you to our second employee of the quarter, Kim Parrish! Kim is a Client Services Representative here at CWS. In her role, she guides dealers through the creation of their website, as well as helping them maintain it as changes are needed. Kim was recently awarded Dominion Web Solutions’ Circle of […]

16Mar

Employee Spotlight: Jen Hansen

This quarter we wanted to celebrate three members of the CWS family who have recently been awarded some outstanding accomplishments. Today we will be introducing you to our first employee of the quarter, Jen Hansen! Jen is our Client Services Manager! She oversees several divisions of communication between CWS and our dealers, including their billing, […]

07Mar

Driven by Data: Implement

We have finally come to the last post of our Driven by Data series, and arguably the most challenging because it requires a commitment from you- implementing the information you’ve found into your business strategy! Recap on Analyzing To recap what we discussed in our last post on analyzing data, before you come to the […]

02Mar

Driven by Data: Analyze

We continue our Driven by Data series with analyzing the salient features of our research, and then next week implementing new strategies to generate more successful and efficient practices. That’s a big challenge so let’s get started! If you’re utilizing Google Analytics like we’ve suggested, you’ll want to cozy up to the reporting page of […]