19Sep

Providing Vehicle Upfit: A Series by Commercial Truck Trader

Recently, our sister company Commercial Truck Trader did a series of blog posts on upfits for your truck. Their most recent post detailed the 3 awesome advantages for dealers! This edition chronicles the biggest advantages for dealers to provide upfitting information with their vehicles. If this interests you, the first upfitting post discusses the benefits […]

05Sep

An Introduction to Trader Interactive

The season is finally catching up with all of the change at CWS! With new employees, new strategies and even a new website platform, everything seems to be new at CWS. We’re not done though, as CWS has recently become a member of the new Trader Interactive family. You’ve heard us talk about leaving our […]

25Aug

Employee Spotlight: Holly Clevenger

It’s time to introduce you to another new employee. Today, meet Holly Clevenger, who is our Strategic Partnership Manager. My name is Holly Clevenger. My professional passions are: sales, coaching, marketing and communications. I am a constant student and always looking for a great book or article on self improvement. My personal passions are reading, the […]

18Aug

How to Handle a Customer Complaint

We’ve all been there. A customer calls frustrated or even angry about something that recently happened, and he or she blames your business. Many times, it’s not necessarily your fault, but that’s the last thing they want to hear. The best way to handle these freakouts is to coach your team on how you handle […]

21Jul

Facebook Business Pages Update

As you logged into Facebook this morning, you may not have noticed anything new in your news feed. A friend is celebrating a birthday, someone announced a new job they were offered, and the local news just shared their weather report. But for business pages, a new change in the social network’s algorithm could mean […]

07Jul

Celebrating 10 Years!

This year, Commercial Web Services is celebrating 10 years as a business. Last week, you learned about our National Sales Manager, John Ryneska. Today, you will meet our General Manager Ricardo Porter. Ricardo has also been with Commercial Web Services for 10 years and with Dominion Enterprises for 17 years! To learn more about his […]

17Jun

The Top 4 Components of a Facebook Ad

You probably know by now that most, if not all, of your potential and current customers are part of Facebook’s massive community. With 890 million people signing into Facebook every single day, your target audience is bound to be one of them! The problem is, posting on Facebook alone is not enough anymore, especially for […]

03May

Employee Spotlight: Zach Williams

It’s time to introduce you to another new employee! Today, meet Zach Williams, who is one of our Digital Marketing Advisers. Zach’s job is to educate our dealers on how their digital presence can increase their business. My name is Zach Williams, I was born and raised in Hampton Roads, Virginia.  I went to Virginia […]