Featured Dealer: Jefferds Corporation
“Jefferds Corporation/Homestead Materials Handling Company is a full line Materials Handling Equipment Distributor with 64 years of experience. We serve the Western Virginia and West Virginia markets from eight Branch locations which provide back door service to our customers.
We are a solutions provider and a problem solver which means that we will analyze your Materials Handling flow and make recommendations which solve the problem in the most efficient way.
We are also a systems integrator with full CAD/CAM capability and can do “what if” scenarios to arrive at the best solution.
Our 225 employees have an average length of service with us of over 15 years. More than 100 of them are service technicians working from service vans and regularly providing a service response time of less than 2 hours. We have been a Clark Dealer of Excellence in both Virginia and West Virginia for 2010 and our Homestead Division won Crown’s Summit Award in 2010.
Our Toyota Voice of the Customer Quality Scores are consistently in the high 90’s for each department-Sales, Service, Parts, Rental and Installation. Our West Virginia Division won Toyota’s President’s Award in 2007.
There is no question that we are getting requests from a much wider area than we once did-we KNOW this due to the calls that are recorded from the phone numbers that are unique to the web site.
We KNOW that we have sold several
pieces of used equipment as a direct result of our website-customers have revealed that to us. We would suggest that most of our customers use our website to help get themselves into a position to
talk to our sales force and to ask specific
questions. It serves as a huge reference tool.”
– Richard Sinclair, President/CEO, Jefferds Corporation
Learn more at www.jefferds.com
This article is part of our Featured Dealer series; each quarter The Clutch will feature one dealer from our network of equipment, agricultural, and truck dealers. Stay tuned to learn more about how your business can be featured!