04Jun

5 Tips to Strengthen Customer Relationships

Customers are the make it or break it point for your business. Good, loyal customers are dedicated to your business and promote it to their friends, family and coworkers. They become your greatest form of marketing. But unlike your other forms of marketing, the hard part with customers is that they can’t be bought. So […]

14Apr

Employee Spotlight: Jen Moore

Meet Jen Moore, Senior DNS Specialist and our employee of the quarter. She has been with CWS for 5 years now, and this past month received a promotion to Senior DNS Specialist. She is the epitome of great customer service as she is continually putting the customer’s needs first and searching for new solutions to […]

12Feb

3 Tips To Handle Negative Online Reviews

Warren Buffett, a successful American businessman, investor and philanthropist, once said, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” Your online reputation is largely determined by what your customers are saying about you, and one negative online review can be […]

06Jan

Start the New Year with a New You!

Welcome 2015! With the start of a new year, many of us are taking the time to set resolutions for personal growth and improvements. But shouldn’t you be doing the same for your dealership and your online presence? The answer is YES! We are talking about taking control of your online reputation and putting your […]

15Oct

Why Use Twitter?

Twitter is a social tool used to keep followers up to date with short updates, comments, or thoughts in real-time. Being limited to only 140 characters, it is a quick and easy way for people to connect to the world around them everyday. In fact, for most, it is becoming part of their daily routine, which […]