A great website invites visitors to take action, and there is a simple way to easily direct visitors to the desired action you want them to take. It’s called a call-to-action, or CTA for short. And the action that you want them to take can be anything you want them to do, such as request […]
Having a social presence isn’t just about interacting and engaging with your customers on another level. It also has huge search benefits for your business. Below is our Social Sweetness Guide: The Sweet Combination of Social and Search which highlights 4 benefits social media has on your search rankings. Click to learn more!
By now, you probably got the hint that we highly recommend your dealership having a presence on Facebook. Many feel that searching for a business on Facebook and learning they don’t have a Facebook page, would be like searching for a business on Google and not finding a website: It just shouldn’t happen. As much […]
For many customer service teams, the approach is to always respond when an issue arises. But to truly become a dealership that out-supports your competition, your customer service mindset must shift from a reactive to proactive approach. By becoming proactive, your dealership will be able to delight your customers instead of just satisfying them. Here […]
Commercial Web Services has been busy rolling out new services, adding new employees, redesigning websites, and much more! With all of the hustle and bustle, we thought it would be a great idea to reach out to our new Customer Service Manager, Jen Hansen, to get her take on staying focused during the busy times. […]
Let’s face it, sometimes we have customers that really know how to push the limits and test our patience. Often times it is hard to stay positive and happy with these types of customers, and sometimes it doesn’t even take an irate customer to get us to our breaking point. The thing is though, you […]
Customers are the make it or break it point for your business. Good, loyal customers are dedicated to your business and promote it to their friends, family and coworkers. They become your greatest form of marketing. But unlike your other forms of marketing, the hard part with customers is that they can’t be bought. So […]
More and more, it seems like mobile is the buzzword in the business world—mobile marketing, mobile advertising, mobile shopping—is it just a trend that will calm down? Quite the opposite! With one-quarter of global web searches conducted on a mobile device by over a billion users worldwide, mobile websites are just as important, if not […]
Following our discussions of how important visuals are, we want to share a few tips that will help you with your own media. Let’s start by saying: Don’t add visual content just to have it! Don’t overuse stock photos, or boring and irrelevant images. Also, keep the size in mind depending on how you use […]
Microsoft announced last week that they are also taking steps to improve search rankings for those websites that are mobile-friendly. We all know that Google took similar steps last month, in what some were calling “mobilegeddon,” so the future of mobile-friendliness is definitely here. And although Bing’s change isn’t quite as drastic as Google’s, […]