19Apr

Twitter Launches its Bookmarks Feature

Last October, Twitter announced an exciting upcoming addition to the features of their platform. This new feature is called Bookmarks, and is similar to Facebook’s “Save” a post feature. The feature was officially launched at the end of February and serves a variety of purposes. Up until now, if a user wanted to save a […]

05Dec

Social Media’s Role in Customer Service

We’ve previously discussed the importance of excelling at customer service because it sets you apart from your competitor. Nowadays, customer service extends further than just your physical dealership. It now encompasses online service, most popularly social media.  In fact, we even mentioned in a past post that 4 out of 10 U.S. adults have expressed […]

05Oct

Your Guide to the 80/20 Rule

You’ve heard us reference the 80/20 rule time and time again. But why is that necessary for your business, you ask? We’re answering that question with an in-depth look into why the 80/20 rule is necessary to follow for the success of your social pages! As a refresh, the 80/20 rule suggests that 80% of […]

26Jan

New Year, Social Trendspotting in 2017

With social media changing so rapidly, it’s always important to stay on top of social trends. But which ones should you pay the most attention to? We have done the hard work for you and compiled a list of the 5 social media trends to watch out for in the New Year! Increase in Non-Verbal/Non-Text […]

24Mar

How To Use Hashtags on Facebook

Last week we introduced you to the hashtag, and more specifically how it works on the platform it started on, Twitter. Since then, the hashtag has expanded it’s reach and is now common on Facebook too. This week we want to talk to you about how to use the hashtag on Facebook. Similar to Twitter, […]

16Mar

How to Use Hashtags on Twitter

Social media enthusiasts today seem to have their own language, starting with the “hashtag.” For a long time, the hashtag symbol (#) was called the “pound” sign. Now, the only time you ever refer to it as a pound sign is when you’re forced to enter it over the phone when you’re paying a bill. […]